Questions we get asked a lot

We give you a fixed price for the job before we start, so there are no surprise call-out fees on the invoice.

Yes. All our work is done by licensed tradespeople and we carry full public liability insurance.

Most jobs are booked within 24 hours, and emergencies are prioritised the same day.

Yes. Every job is covered by our workmanship guarantee. If something isn't right, we come back and fix it.

Card, bank transfer and cash. Payment is due on completion unless agreed otherwise.

For genuine emergencies we aim to be on site within 60 to 90 minutes across most of Sydney.

After-hours rates apply, but you'll always get a fixed price before any work starts.

Rarely. Most blockages are cleared with jetting, and damaged pipes can often be relined without digging.

If your system is over 10 years old or the tank is leaking, replacement is usually the better value. We'll give you both prices.